Overview
Books sold online often cannot be returned for a few reasons, mainly due to concerns about product condition, digital rights management, and cost management:
Exchanges
Condition and Resale Value: Once a book has been shipped to a customer, it’s difficult to ensure that it will be returned in the same condition. Even slight wear and tear can make a book unsellable as “new.” This makes it harder for online retailers to resell returned books, especially if they can’t verify that the book was returned in mint condition.
Digital Rights Management (DRM) Concerns: For digital books, once a customer has downloaded an eBook, it’s virtually impossible to ensure that they haven’t copied or distributed the content before requesting a return. To prevent potential piracy or abuse, many online retailers have strict no-return policies for digital content.
Cost and Logistics: Handling returns can be costly for online retailers. Processing returns involves customer service, restocking, and potential loss in value if the book is no longer in perfect condition. For relatively low-margin products like books, the cost of managing returns might outweigh the benefit, leading retailers to adopt no-return policies.
Buyer Awareness: Books are typically low-cost items, and customers are generally aware of what they’re purchasing. Since book descriptions, reviews, and previews are often available online, the likelihood of a customer being dissatisfied with their purchase is lower. This decreases the need for return policies as a customer satisfaction measure.
Shipping returns
We will not accept any returs. it is a book which is republished so we will not accept any returns.
Need help?
Contact us at actingshastra@gmail.com for questions related to refunds and returns